We're here to help
Smell natural gas?
免费的紧急响应服务, available 24 hours a day, 7 days a week, call our emergency number at 1-866-763-5427 或者从安全距离拨打911(比如邻居家).
Enbridge Gas is growing!
如果你是从美国打来的.S.，请拨打您所在州的电话号码:
Ohio: 1-800-362-7557
Utah, Idaho, Wyoming: 1-800-323-5517
安桥天然气公司的联系方式如下.
Browse topics
Enbridge Gas is growing!
如果你是从美国打来的.S.，请拨打您所在州的电话号码:
Ohio: 1-800-362-7557
Utah, Idaho, Wyoming: 1-800-323-5517
安桥天然气公司的联系方式如下.
Contact information
Billing and payments
Phone: 1-877-362-7434
Hours: Monday to Friday from 8 a.m. to 6 p.m. EST (closed holidays)
星期一是我们一周中打电话最忙的一天. 我们最忙的通话时间是工作日上午11点半.m. and 2:30 p.m. 如果您在这个时间之外给我们打电话，您的等待时间可能会短一些.
Call or click before you dig
Website: OntarioOneCall.ca
Phone: 1-800-400-2255
Gas meter service
Phone: 1-877-362-7434
Hours: Monday to Friday from 8 a.m. to 6 p.m. EST (closed holidays)
Contact Us by Mail
Make payments to:
PO Box 644
Scarborough, ON
M1K 5H1
For businesses
商业业务计费和付款
Phone: 1-877-362-7434
Hours: Monday to Friday from 8 a.m. to 6 p.m. EST (closed holidays)
大型企业(工业)计费和付款
Phone: 1-855-311-2522
Hours: Monday to Friday from 8:30 a.m. to 4:30 p.m. EST (closed holidays)
储运客户
View our 储存和运输联系方式.Producer connections
For builders and developers
New gas service installation
Phone: 1-866-772-1045
Hours: Monday to Friday from 8:30 a.m. to 5:00 p.m. EST (closed holidays)
Resolve a dispute
Ombuds办公室是Enbridge Gas的最后一招. 在向Ombuds办公室投诉之前，客户必须遵循公司的投诉流程. 任何未遵循投诉程序的提交或一般性问题/投诉将不会得到回复.
Complaint process:
- Call Customer Care at 1-877-362-7434 解决您的担忧或问题.
- 如果客服无法解决您的问题, 你的下一步是让客户服务中心的主管联系你.
- 当你和上司谈过之后，你仍然觉得你的问题没有得到解决, 向监察员办公室提交投诉/案件/请求.
